Shipping & returns
Shipping and Delivery
The typical delivery time within Sweden is 24-48h during business days (Mon-Fri).
Shipping is always free with no minimum purchase amount.
Returns and Exchanges
If you follow the instructions on the return label included in your parcel, then returns are always free. Unless you use our postage labels and return service (DHL Express), we cannot cover the costs of shipping your returns.
We accept returns within 14 days of delivery and we will refund your purchase within 2 business days after receiving a returned item. In order to be accepted, returns must be unworn and with tags and you must include your receipt. All refunds are paid into the payment method used for the original purchase.
Due to hygiene regulations; underwear, swimwear, and pierced jewellery cannot be returned.
AVAVAV Online Customer Care
Please do not hesitate to contact our customer care team. We are all English-speaking and here to help you with any issue regarding your purchase.
Email us: firstname.lastname@example.org